Michael Haines's Page

Workspace is a fully integrated unified communications platform that delivers the full suite of Microsoft UC enterprise applications supporting voice/PSTN (DID), e-mail, audio & video conferencing, chat/IM, desktop collaboration and desktop sharing inside and outside a customer’s network. All these services are provided in a Platform As A Service (PAAS), multi-tenant, monthly subscription model.

Workspace Communications also provides Managed Services solutions as a premier provider in the Microsoft Unified Communications and Call Center spaces. In addition to Managed Services, Workspace Communications provides executive management consulting services and equipment resale in support of superior technology and human resource solutions to our clients. Workspace Communications remains a supplier agnostic, solutions provider to the specific needs of our customers. These services are expanded to strategic advisory and managed services provider delivering: Hosted or Managed Microsoft Unified Communications enterprise solutions, advisory services - Corporate BPO strategy, customer service strategy, performance management and supply chain management. Workspace Communications is a managed solutions provider - delivering transformation of end-to-end business processes; Outsourced global operations management; Vendor / partner management; Leadership of “internal” benchmark operations services.